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ABB opened its Ability Collaborative Operations Center in Westerville, Ohio, to be a central focal point for resources and for systems in the Pulp and Paper industry.

The center will leverage ABB’s pulp & paper industry knowledge to provide solutions for users by providing remote connectivity, secure access to process performance information, and technical support.

Sensors and operation-critical systems transmit data on the health and performance of paper machines to the centers, where sophisticated software performs advanced data analytics on a 24/7 basis.

The insights gained will allow engineers to diagnose potential issues, advise on preventive maintenance or suggest measures to improve performance. ABB experts and users work in together, taking data-driven decisions in real time that increase operational performance and business profitability.

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“ABB remotely monitors and provides real-time support to close to 150 mills worldwide today, and we are expecting that number to rise with this new offering,” said Jim Fisher, global product group manager for Pulp and Paper.

Later this year, ABB will open two additional centers with focus on the pulp and paper industry in Helsinki (Finland) and Singapore, leveraging the “follow the sun” principle to support customers anywhere in the world.

ABB Collaborative Operations is an Internet-of-Things application and is part of the company’s portfolio of ABB Ability with industry-leading digital solutions.

Collaborative Operations provides performance management, remote monitoring and preventive analysis technologies to ensure security, and improve efficiency and productivity in various industries. ABB Collaborative Operations Centers connects people in enterprise-wide production facilities and headquarters to ABB’s technology and expertise.

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