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A Massachusetts man is facing charges related to the hacking of Zendesk, a San Francisco-based company that provides helpdesk services to organizations, including Twitter.

Cameron Lacroix, 25, is facing charges of hacking the company in February 2013 and disabling a security feature designed to restrict who can access information on its customers, according to charges filed in U.S. District Court in the Northern District of California.

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Lacroix exported one million Twitter support tickets to computers outside of Zendesk’s network, court documents said. He was able to use the information to compromise and deface the Twitter feeds of two companies. If convicted, he could receive a maximum of ten years in prison and pay $250,000 in fines and restitution.

Lacroix pleaded guilty in June to computer hacking and payment card theft stemming from another incident.

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